Process Associate -OTC Job in Hyderabad at Genpact

Genpact is hiring for the role of Process Associate -OTC!

Responsibilities of the Candidate:

• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and rectify unidentified cash and manage end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Requirements:

• Graduated in Commerce (B.Com)
• Freshers are eligible
• Strong English language skills (verbal and written)
• Meaningful Experience
• Strong Interpersonal Skills (verbal and written)
• Significant experience in Accounts Receivable/Order to Cash