Process Associate- Invoice to Cash Job in Noida at Genpact

Genpact is hiring for the role of Process Associate- Invoice to Cash!

Responsibilities of the Candidate:

• Credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities
• Apply customer payments to the correct accounts. Reconcile payments with outstanding invoices.
• Investigate and resolve any payment discrepancies. 
• Monitor customer accounts for overdue payments. 
  Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
• Serve as the primary point of contact for customer inquiries related to invoices, and payments.

Requirements:

• Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation.
• Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) 
• Proficient in English language- both written (Email writing) and verbal