Process Associate- Insurance Claims Job in Gurgaon at Genpact

Responsibilities of the Candidate:

• Responsible to understand and comprehend, good customer service attitude to clearly articulate the resolution.
• Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis
• Responsible to demonstrate and cultivate customer focus, teamwork, accountability, initiative and innovation.
• Required to demonstrate a high level of personal integrity and investigation / negotiation skills. 
• Responsible to demonstrate a high level of self-motivation, energy and flexibility
• Responsible for handling claims/queries
• Working knowledge of claims or settlements & claims processing.
• Candidate should be comfortable with 24*7 shift timings. 

Requirements:

• Good knowledge of using Excel, MS Access Database
• Proficient in English language- both written and oral
• Insurance client experience will be an added advantage