Process Associate Content Moderation - Hindi + English Job in Hyderabad at Genpact
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Process Associate Content Moderation - Hindi + English
Genpact
Full Time Job
Not Disclosed
0-2 years
Posted 30+ days ago
Location
- Hyderabad
Skills Required
- Content Management
- Problem Solving
- Customer Service
- Communication Skills
About this Job
Genpact is hiring for the role of Process Associate Content Moderation - Hindi + English!
Responsibilities of the Candidate:
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Requirements:
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in Read/Write in English & Hindi Language
- Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
Eligible Degrees
+95 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Genpact
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