Process Analyst Job in Gurgaon at Cogoport

Cogoport is hiring for the role of Process Analyst!

Responsibilities of the Candidate:

• Identify and analyze business needs, conduct requirements gather, and define scope and objectives.
• Learn, use, and support various software and systems with ease.
• Ensure support documents are created and distributed/posted in a timely manner.
• Perform data gathering, root cause analysis, and performance trending to develop appropriate process changes.
• Develop gap analysis with leaders and identify improvement opportunities and initiatives.
• Review solution designs with the project teams to ensure they meet requirements, are scalable, and high quality.
• Manage and execute user acceptance test effort, data, and cases, and identify pertinent performance metrics.
• Create impact assessments and analyze the ROI for system enhancements.
• Adhere to practices that improve operational efficiency via expanded communications with key process constituencies, including Technology, sales, and services.

Requirements:

•  1-3 years in Data Analysis/Business Analysis/Process Excellence
•  Data Analytics - Expertise in SQL is must
•  Engineering (Data Science or CS) will be preferred.                                   
• Certifications in Analytics will be a plus