Procedure Writing Associate Job in Bangalore at Wells Fargo

Wells Fargo is hiring for the role of Procedure Writing Associate!

Responsibilities of the candidate:

• Participate in establishing guidelines and design of work
• Review regulatory changes or partner with regulatory change agents to proactively identify required updates
• Maintain document library or repository and update tables in appropriate systems
• Review changes to business operations for potential impact to other operations and procedures
• Draft, edit and format basic to moderately complex technical manuals, projects or other technical documentation
• Create graphical technical presentations for others
• Understand Business Operations policies, procedures, and compliance requirements
• Assist others to resolve process gaps, providing input based on observations
• Research and translate technical information to users
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Partner with subject matter professionals to understand business needs as it relates to procedures
• Partners with LOB subject matter experts to understand business needs as it relates to procedures.
• Drafts and/or updates moderate to highly complex business procedures.
• Ensures procedures are compliant with Wells Fargo branding.
• Responsible for obtaining appropriate approvals from management and governance teams (ORM, RECOR, Legal) and may include facilitating certification process.
• Reviews changes to business operations for potential impact to other operations/procedures.
• Follows established guidelines for organization and design of work.
• Reviews regulatory changes or partners with regulatory change agents to proactively identify required updates.
• May maintain document library/manual/repository.
• May update tables in appropriate systems and/or create basic process maps.
• May participate in establishing documentation guidelines.
• May participate in procedure audits.
• Manages procedure timeline and pipeline.
• Documenting the process and procedures by ensuring all risk and controls are addressed.
• Emphasis on business process components such as Zero defects and first Pass Quality (FPQ) - role is expected to have an influence on process change with an eye on quality and operational excellence.

Requirements:

• 6+ months of Procedure Writing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of procedure writing experience, business process improvement experience, or a combination of both.
• Has process expertise for multiple business groups and can provide analysis to the most complex and volatile business lines.
• Knowledge and understanding of business processes analysis and enhancing operations to accomplish business objectives.
• Ability to collaborate with team members and leaders overseas.
• Ability to take calls/attend meetings during evening hours in order to allow for communication/collaboration with U.S. team members.