Principal Consultant-Technical Writer Job in Bangalore at Genpact

Genpact is hiring for the role of Principal Consultant-Technical Writer!

Responsibilities of the Candidate:

• Collaborate closely with Product Managers, Developers, and other Subject Matter Experts to understand requirements, create outlines, and document new features 
• Produce structured, clean, and intuitive end-user documentation, including user guides, release notes, use cases, API content, and more. 
• Write and manage knowledgebase articles, user guides, and other documentation deliverables. 
• Track features and enhancements using Agile tools, identifying requirements, and writing new content to accompany releases 
• Collaborate with other writers on projects such as updating the documentation style guide, contributing to the design system, and contributing to our internal wiki 

Requirements:

• Proven experience as a Technical Writer in an enterprise software development environment 
• English at native level 
• Strong interpersonal skills with the ability to build and maintain key relationships 
• Excellent writing skills with an ability to structure content effectively and write clearly 
• Ability to work independently with a strong sense of responsibility and commitment 
• Capable of working accurately and quickly with attention to detail 
• Ability to multitask and meet tight deadlines, doing what’s required to release content on time, including occasionally jumping online at less conventional times 
• Experience with topic-based authoring and content reuse 
• Knowledge of DevOps principles, processes, and tools 
• Experience with REST APIs, Open API 3.0 (Swagger), or Bash scripting / Linux  
• Technical knowledge or experience such as coding, HTML, networking, databases, working in public clouds (GCP, AWS, Azure), working in a CLI / console  
• Experience with tools including Paligo, Fluid Topics, Figma, Jira, Google Docs