People Support Specialist Job in Chennai at Toast Inc.

Toast is hiring for the role of People Support Specialist!

Responsibilities of the Candidate:

• Support accurate data entry in HR systems (like Workday and Greenhouse).
• Maintain clean and consistent employee records through regular checks and updates.
• Assist with employee lifecycle activities such as onboarding, offboarding, and internal changes.
• Monitor and manage employee inquiries via the ticketing system, ensuring timely resolution or escalation when required.
• Collaborate with teams such as Benefits to address employee questions and support program implementation.
• Keep internal documentation up to date, ensuring clarity and consistency.
• Contribute to ad hoc projects aimed at improving operations or introducing new programs.
• Work in a data-sensitive environment, upholding data privacy and maintaining confidentiality as per company policies.

Requirements:

• Willingness to learn and grow in HR or People Operations.
• Strong attention to detail and commitment to accuracy.
• Proficiency in basic computer operations and using Google Workspace.
• Effective communication skills, with the ability to clearly interact with employees.
• Excellent time management and organizational abilities.
• Positive attitude and a collaborative, team-oriented approach.
• Comfort with following processes and seeking guidance when needed.
• Experience in HR Shared Services, customer service, or administrative support.
• Familiarity with tools such as Workday, Greenhouse, ServiceNow, or ticketing systems.
• Interest in areas such as benefits, onboarding, or HR systems.