People Services Coordinator Job in Bengaluru at Procore

Procore is hiring for the role of People Services Coordinator!

Responsibilities of the Candidate:

• Employee Experience & Support
• Be a trusted resource with a customer-first approach by serving as the first point of contact for employee questions. Your goal is to provide a positive and helpful experience, guiding them to the right information or resources with clarity and empathy.
• Facilitate the entire employee lifecycle, from coordinating seamless onboarding and offboarding processes to preparing essential employment documents.
• Act as a key liaison between employees and other departments, including Payroll, IT, and Accounts Payable, to resolve issues quickly and efficiently.
• HR Systems & Data Integrity
• Manage our HR data by accurately entering and updating employee information in our HRIS and other systems.
• Maintain meticulous personnel records and employee files to ensure data accuracy and compliance.
• Utilize our systems (e.g., Jira) to manage service requests and track employee inquiries, ensuring timely and effective resolutions.
• Process & Compliance
• Uphold company standards by ensuring all HR processes are in compliance with internal policies and legal requirements.
• Develop and maintain Standard Operating Procedures (SOPs) to ensure our HR operations are consistent and efficient.
• Support internal audits and compliance reviews through excellent record-keeping.
• Administrative & Project Support
• Provide administrative support for various HR functions, including scheduling meetings, interviews, and training sessions.
• Contribute to ad hoc HR projects and initiatives as needed.

Requirements:

• Experience: 1-2 years of experience in an HR support, coordination, or administrative role. A Bachelor's Degree in Human Resources or a related field is a plus.
• Technical Skills: Proficiency with HRIS systems and common productivity tools (e.g., Microsoft Office, Slack, Jira, Workday).
• Core Competencies:
• Strong communication skills with a service-oriented mindset.
• Exceptional attention to detail and organizational skills.
• High level of integrity with the ability to handle confidential information professionally.
• Adaptability to work on-site as needed to support team and business needs.