PEO Operations Analyst Job in Bangalore at Rippling

Rippling is hiring for the role of PEO Operations Analyst!

Responsibilities of the Candidate:

• Review and process inbound communications related to state and local tax registrations and maintenance across multiple internal and external stakeholders
• Audit tax portals and client accounts to ensure good standing.
• Use our internal software tools to analyze data and take action for your dedicated workstreams
• Conduct filings and registrations with government agencies to support customer acquisition activities 
• Work to provide feedback and make updates on our internal systems and processes to 
• Provide first-class service to our clients.
• Resolve registration and maintenance tasks for our clients. 
• Work with Federal/State agencies on behalf of our clients. 
• Identify and report System and/or process gaps that will result in a decrease of a negative client experience
• Work cross-functionally with Payroll Engineering. 
• Update internal systems 

Requirements:

• 1-3 years of experience in an operational role, such as payroll operations, regulatory operations, or support operations
• Strong English communication skills (written and verbal)
• Strong project management and organizational skills: close attention to detail with excellent work product, time management, and execution
• Grit and patience since you’ll have to deal with U.S. government agencies
• Experience with Google Suite or Microsoft Office, especially Sheets/Excel, for data analysis and task organization; familiarity with JIRA/Confluence, Slack, and HRIS systems a plus
• Ability to work U.S. hours (Pacific time zone - PST), 5 PM -2 AM IST