- Review online content extraction to ensure accuracy and high quality.
- Conduct remote and live audits of cases.
- Coach, mentor, and provide constructive feedback to team members.
- Identify opportunities for process improvement within the team.
- Understand customer needs and develop effective strategies to meet them.
- Ensure logical and meaningful extraction of URLs and content.
- Write, review, and optimize advertising text and extensions.
- Implement final changes as per process and quality guidelines.
- Develop domain expertise and maintain a strong understanding of process workflows.

