PCF-Subject Matter Expert Job in Noida at S&P Global

S&P Global is hiring for the role of PCF-Subject Matter Expert!

Responsibilities of the Candidate:

• Operational support basis customer requirements on one or more products. This includes setting up accounts and users, running reports, researching on entities, supporting customers on their regulatory and compliance needs and mapping entities and vendors. Could involve first level of troubleshooting as well.
• Ensure all customers receive first class service consistent with S&P’s expectations including but not limited to identifying and resolving client issues, following up with clients based off SLAs, assisting with ad-hoc projects, and answering customer inquiries.
• Collaborating with TechOps team for any technical issues raised by client in data delivery.
• Become highly skilled in understanding and maintaining Operational Processes, including assisting peers and leadership with creating SOPs, UAT testing and implementing a quality control review of operational activities.
• Cultivate, foster, and manage relationships with internal clients.
• Bring automation to the process wherever applicable.
• Enhancing existing relationships with banks, prime brokers, and liaising for the data for mutual

Requirements:

• Education – Graduate/postgraduate in finance/MBA
• Knowledgeable in finance, capital markets or the global economy
• 0-2 years of experience in financial services/investment management
• Excellent written and verbal communication skills
• Self-motivated, proactive work ethic.
• A proven ability to work effectively as part of a team.