Payroll Tax Representative II Job in Pune at UKG

UKG is hiring for the role of Payroll Tax Representative II!

Responsibilities of the Candidate:

• Complete daily balancing and reconciliation of tax liabilities between payroll and tax systems.
• Generate daily payments for tax liabilities managed in Mastertax, ensuring timely submission to the bank and agencies.
• Conduct quarterly/annual balancing and reconciliation of tax liabilities to MasterTax liabilities and payments.
• File assigned quarterly and annual tax returns and electronic media, generated from MasterTax software, in accordance with agency-specific guidelines.
• Prepare and communicate quarterly tax variance and refund information to clients.
• Prepare and file appropriate client tax agency EFT registrations, Federal E-file registrations, and reporting agent authorizations.
• Research tax notices submitted by clients for assigned agencies and communicate effectively with clients to resolve issues.
• Assist with review of client tax amendment requests and generation of returns as needed.
• Ensure compliance and accuracy while maintaining up-to-date knowledge of tax issues related to Federal, State, and Local tax compliance.
• Manage Salesforce cases in a timely manner, addressing any concerns and maintaining effective communication with clients and partners.
• Assist with reconciliation and entry of new client balances against documentation and preparation of correspondence to assist new clients with transition.
• Research problems and out-of-balance situations. Interact with Payroll Services staff and other internal departments, as applicable, to answer questions and resolve issues.

Requirements:

• Highly collaborative skill.
• Strong critical thinking skills
• Initiative-taker with minimal supervision.
• Excellent oral and written communication skills
• Excellent customer service skills.
• Ability to exercise judgment within broadly defined practices in selecting methods and techniques for obtaining solutions.
• Experienced with Microsoft Office applications with emphasis on Excel.
• Bachelor’s degree in business, Accounting, Finance, Computer Science, or a related field, or equivalent work experience.
• Ability to troubleshoot for simple to moderate problems with the tools and software the team uses regularly..
• Previous experience with payroll products/processing, tax calculations, remittance, or compliance.
• 1-2 years’ USA payroll and multi-state and local tax filing experience.
• Experience working directly with customers using various communication methods, including phone, email, MS Teams/Zoom, and PowerPoint.
• Previous experience with MasterTax or similar tax processing software.
• Bachelor's Degree in Business, Accounting, Finance, or comparable education and experience.• Fundamental understanding of daily tools (Salesforce, MasterTax, MS Office, UKG Ready).