Payment Processing Analyst Job in Gurgaon at Novo

Novo is hiring for the role of Payment Processing Analyst!

Responsibilities of the Candidate:

• Handle ACH, check, and wire transactions with expertise, ensuring compliance and accuracy.
• Review and assess transactions for manual decisioning.
• Ensure timely processing within agreed-upon SLAs and OKRs, and in line with company policy and procedures. 
• Perform enhanced due diligence and verification to identify and mitigate potential risks.
• Minimize the risk to the business and the customer with a strong focus on process controls and fraud detection
• Cross-collaborate with internal teams to assist with customer inquiries.
• Stay updated on industry trends and regulatory changes impacting payment processing.

Requirements:

• Strong experience with ACH, check, and wire payment processing within agreed SLAs and OKRs, and in line with company policies and procedures
• Expertise in fraud prevention and risk management related to ACH, checks, and wires.
• Perform regular account activity reviews after account openings to mitigate fraud risk.
• Minimize the risk to the business and the customer with a strong focus on process controls and fraud detection
• Familiarity with Enhanced Due Diligence (EDD) and transaction verification processes.
• Ability to make informed decisions based on transaction reviews.
• Knowledge of relevant financial regulations and compliance standards.
• Ability to meet deadlines and work effectively within SLAs and OKRs.
• Detail-oriented with excellent problem-solving skills.
• Identify process improvement initiatives for existing systems and processes and effectively liaise with the Development team to execute the projects successfully
• Assist Customer Support team in resolving customer queries related to Payments.
• Effectively complete ad-hoc tasks and initiatives as directed across the business.
• Minimum bachelor's degree, preferably in business, economics, finance, or other related disciplines
• 1-2 years of experience working in the financial services/banking industry
• Ideally, specific experience working in U.S. markets, in a fin-tech/tech company, or both (technical knowledge is a plus)
• Previous experience in transaction monitoring/payment processing would be an added advantage
• Strong communication skills for cross-team collaboration.