PAS EMS Immigration - STBT - Tax Analyst Job in Bangalore at EY (Ernst & Young)

EY is hiring for the role of PAS EMS Immigration - STBT - Tax Analyst!

Responsibilities of the Candidate:

• Preparations of cases and reports for senior/manager review for filing with the appropriate government agency
• Preparation of client reports utilising various tools such as excel, Alteryx and Power BI platforms. Knowledge of Excel, VBA and Data visualisation tools is an added advantage
• Work with seniors to perform intake of cases, troubleshooting issues and establishing case strategy
• Docket any related documents to the case management tool
• Perform daily tasks including data entry and document upload with accuracy
• Receive and validate documents submitted by assignees as per the checklist
• Assist in document review
• Proactively monitor the progression of cases to capture and action next steps
• Contribute to ad hoc projects, including research, project management and data collection activities as required
• Ensure on time delivery on all client deliverables
• Deliver technically and administratively accurate work with minimal supervision and guidance and be accountable for your individual outcomes and their impact on the team
• Adhere to defined set of client SLAs – timely & accurate delivery of services, specifically tax reports and mailbox queries.
• Additional responsibilities include:
• Identify, and escalate technical or process issues that may impact SLA’s, the client or travel formalities
• Strictly adhere to EY’s risk management protocols and manage confidential information with professionalism
• Deliver on accuracy, attention to detail and timeliness in tasks
• Drive and manage technology tools and solutions
• Own accountability for performance and quality metrics; SLA/KPI reports, client reporting, escalations, utilisation, and performance metrics
• Deliver on quality and performance standards for accurate, complete, and technically correct application preparation (and submission where applicable), and accurate identification of potential issues
• Foster a collaborative and positive work environment
• Develop and maintain a strong working knowledge of applicable travel requirements, technicalities, and process
• Identify opportunities to improve quality, business performance and process efficiency
• Work flexibly and accurately in a fast-paced environment
• Assist in the training of new team members and identify ways to improve team productivity and office-wide projects.
• Ability to make judgement on the course of action to be taken based on instruction provided/ critical thinking.
• Ability to support wider team with day-to-day administration and immigration related queries. Participate in immigration projects as needed
• GDS STBT teams run in a client service focused environment and team members have high levels of contact with EY professionals across the world, as well as contact with assignees, government agencies and Tax mobility professionals at all levels, from different cultural and national backgrounds. Requirements to work outside of local business hours to according to clients' needs and different time zones will arise.

Requirements:

• 1 - 2 years relevant experience in handling high volume data, Data visualisation tools and Project management.
• Working exposure to case management technology desirable
• Knowledge of Immigration – Business Travellers, Posted Workers Directive, Tax Regulations, and reporting would be an advantage.
• Any prior Visa / work permit experience will be very helpful.
• Bachelor’s Degree in Human Resource, Business Administration, travel, tourism and hospitality, Commerce, Arts, Law (Immigration), English Language and Literature/Communicative English/Mass Communication & Journalism or related fields.
• MBA/Masters in relevant field an advantage.