Partner Success Manager Job in Bengaluru at Curriculum Associates

Curriculum Associates is hiring for the role of Partner Success Manager!

Responsibilities of the Candidate:

• As one of the first people a new CA customer encounters, you’ll provide a high level of service and dedication to students and teachers across the country in achieving academic success via high-quality assessments and instruction; you’ll be an ambassador of CA
• You’ll own the development and execution of implementation planning for assigned accounts, thereby delivering task items effectively and on-time
• Through regular check-ins, you’ll address and resolve educator concerns and capture educator feedback on our products
• You’ll uncover trends in data that highlight student performance and needs, then leverage the data as a coaching tool towards equitable and engaging practices in the classroom
• You’ll notice and cultivate “champions” and “partners” in your assigned districts to strengthen program implementation
• You’ll partner with various members of our implementation service teams on retention through identification and quick intervention for “at risk” accounts
• You’ll help secure renewals by developing strong relationships with key decision-makers and supporting users within the district, school, or organization
• You’ll support new and prospective implementations by retrieving information for proper set-up of accounts
• You’ll identify opportunities for expansions within existing implementations and relay this information to our sales team

Requirements:

• You have a Bachelor’s degree (Education or Marketing/Business preferred)
• You are an active listener with strong communication skills
• You have the ability to maintain accuracy and attention to detail in a fast-paced environment
• You possess strong organizational and time-management skills, along with the ability to multi-task
• You love to collaborate with a wide range of people and disciplines
• You have natural problem-solving and analytical capability
• You are comfortable or proficient in the following applications: Word, Excel, PowerPoint, and Outlook
• You are energized by the prospect of learning new technology and systems
• You are comfortable providing gentle push-back and guidance to educators towards best practices and a successful implementation