Partner Experience Associate Job in Gurgaon at SAP

SAP is hiring for the role of Partner Experience Associate

Responsibilities of Candidate:

• Developing a clear understanding of what an SAP Partner is and an awareness of the tools and resources available to SAP PartnerEdge Partners.
• Resolving Partnership queries efficiently with a laser focus on quality of response.
• Aligning with key roles in SAP such as recruiters, Partner Managers or Partner Business Managers to support SAP Partners.
• Build a strong relationship with the key stakeholders that operate in your Market Unit.
• Maintenance of internal systems of partner record.
• Collating and presenting information to SAP stakeholders on current processes in place, and proposals to improve processes, with the aim of improving the Partners’ overall experience with SAP.
• Flexibility around working hours may be required.

Requirements:

• University Degree/Student in Business/IT preferable
• Problem-solving and analytical skills, and proven experience in effective handling of high volume of tasks in short timeframes.
• Creative thinking, willingness, and ability to quickly learn new concepts and technologies.
• A pro-active and result-oriented team player with strong communication skills, passionate about his/her work
• Ability/openness to work well in a multicultural and multinational environment.
• Able to work independently and take ownership of assigned tasks.
• Experienced IT User – Outlook, Excel, Word, PowerPoint
• Fluent in English and an Asian language is a benefit.
• Proven experience in improving efficiency on processes.
• Proven track record of positive communication with project stakeholders