OTC Associate Job in Bengaluru at Celeros

Celeros is hiring for the role of OTC Associate!

Responsibilities of the Candidate:

• Ensure all new customer accounts requirements are reviewed and actioned per the SLA commitments
• Review existing customer credit limits in line with policy requirements, and seek approvals as per the Celeros DoA
• Manage the held order process and liaise with stakeholders to ensure prompt communication around status and actions required
• Support our customer dispute resolution process
• Place customer accounts on credit hold in line policy requirements and risk assessment
• Support the transactional posting in relation to bank receipts to ensure these are made accurately to customer accounts in line with agreed Service Level commitments
• Contribute to the month end bank reconciliation process
• First point of contact for all process enquiries via telephone and email
• Issue of inter co receivable statements to Corporate timetable
• Resolving and minimizing unapplied cash
• Undertake ad hoc tasks as required by Team Manager

Requirements:

• Ability to manage time effectively and successfully deal with daily transactional activity in an accurate and timely manner
• Ability to work in a team-orientated environment that is fast paced & demanding
• Must be self-directed with excellent initiative and organizational skills
• Exhibit a strong ability to handle multiple demands with a sense of urgency, drive and energy