Operator Job in Hyderabad at Pinkerton
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Operator
Pinkerton
Full Time Job
Not Disclosed
1-3 years
Posted 30+ days ago
Location
- Hyderabad
Skills Required
- Operations Management
- Lead Generation
- Communication Skills
- Analytical skills
- Time Management
- Problem Solving
About this Job
Pinkerton is hiring for the role of Operator!
Responsibilities of the Candidate:
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Managing alarms and ascertaining the priority of alarms and dispatching.
- Acknowledge alarms priority-wise as laid down in SLA.
- Update tickets received (Trouble Ticket) and assign to the concern and follow up/closure.
- Create tickets for malfunctioning, excessive alarms, etc.
- Work in coordination with BAC throughout the shifts.
- Update shift supervisor regarding escalation for remedial actions.
Requirements:
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Proper email communication regarding alarms as per the process.
- Receiving proper shift handing and taking over of pending alarms action list.
- Management of Alarms and ascertaining the priority of alarms and dispatching.
- Acknowledging alarms priority-wise as laid down in SLA.
- Updating tickets received (Trouble Ticket) and assigning to the concern and follow-up/closure.
- Creating tickets for malfunctioning, excessive alarms, etc.
- Working in coordination with BAC throughout the shifts.
- General usage and navigation of Security cameras and raising TT for issues.
- Updating shift supervisor regarding escalation for remedial actions.
- All other duties, as assigned.
Eligible Degrees
+84 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Pinkerton
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