Operations Specialist Job in Bangalore at BPM LLP
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Operations Specialist
BPM LLP
Full Time Job
Not Disclosed
2-3 years
Posted 30+ days ago
Location
- Bangalore
Skills Required
- Project Management
- Client Servicing
- Data Analyst
- Change Management
- Analytical skills
- Time Management
About this Job
BPM LLP is hiring for the role of Operations Specialist!
Responsibilities of the Candidate:
- Coordinate scheduling meetings for resource needs, scheduling conflicts, and any other issues.
- Continuously build strong relationships with managers and staff to drive resourcing initiatives, including maintaining skills matrix in Retain, etc.
- Assign appropriate client service staff to engagements by balancing the needs of staff and clients for the purpose of maximizing utilization and the experience of the staff.
- Review staff utilization/headcount report with Resource Management leadership.
- Analyze weekly staff schedules and availability reports for solutions.
- Monitor unassigned resources.
- Monitor over-and-underutilized staff and determine appropriate resources or solutions to balance workload.
- Coordinate roll-off assignments for termed/LOA employees.
- Upkeep of maintaining data integrity in scheduling tools, Retaining, and other software as it relates to resourcing.
- Ad-hoc projects as requested.
Requirements:
- B.A. degree OR equivalent work experience.
- A minimum of 2-3 years in a professional services role, project management experience, and/or HR.
- Experience OR 2 years in a resource planning/coordinating role.
- Excellent time management, prioritization, and critical thinking skills.
- Excellent client service, learning agility, data analysis, and change management skills.
- Ability to interact with all levels of employees from entry-level to partners.
- Strong computer skills – Microsoft applications; Ability and desire to master resourcing software.
- Experience with Retain, CCH Axcess, and STAR is a plus.
- Familiarity with public accounting.
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About BPM LLP
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