Operations Program Manager-II Job in Hyderabad at Microsoft

Microsoft is hiring for the role of Operations Program Manager-II!

Responsibilities of the Candidate:

• Enable global fulfilment of spare parts and manage blockers to streamline order fulfilment and reverse the supply chain process.
• Build strong working relationships across multiple disciplines (Sourcing, Finance, Data Center Operations, Distribution Centers and others), cultivating strategic relationships and influence across the organization.
• Define new data-driven models to support the evolving business needs and optimize service levels.
• Implement measurement frameworks to enable data-driven decision-making.
• Work independently and be agile in a dynamic and growing environment.
• Partner with Sourcing on various SRM activities to monitor and drive supplier performance metrics.
• Partner with data centre operations to evolve spares management strategy and to identify opportunities related to inventory optimization.
• Support business case, and financial impact and recommended go-forward plans through the analysis of large data sets (via SQL, Access, Excel, Power Bl and similar mediums).
• Drive continuous improvement of deployment processes, including assessment, improvement of program delivery capabilities, analysis & insights of business performance metrics, and manage voice-of-the-customer feedback loops.

Requirements:

• Minimum Requirements:
  • Bachelor's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance, Operations or related field and 2+ years experience (including internships) in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations OR equivalent experience
  • 2+ years experience with large-scale project delivery
  • 1+ years of supply chain experience working on technical problem-solving and communications with a focus on process engineering and automation
• Preferred Qualifications:
• • Detailed knowledge of supply chain planning and/or management, inventory management, order management, procurement processes, and hardware service models
  • Well-versed in program management methodologies, approaches, and tools
  • Understanding of process engineering and software development lifecycle, including gathering, analyzing, and defining business and functional requirements; creating global metrics, trend charts and other decision-making tools Comfortable working in a fast-paced dynamic environment with rapidly changing requirements
  • Proven track record of strong critical thinking, and problem-solving
  • Solution design, implementing and driving closure on continuous improvement efforts Eager to learn, curious, and customer-focused Excellent analytical, verbal, written, and interpersonal communication skills with strong attention to detail