Operations Performance & Analytics Analyst Job in Gurgaon at United Airlines

Responsibilities of the Candidate:

• Build high-quality dashboards, tools, and reports for NOC/AO leadership, eTeam, front-line management, and individual business teams throughout the organization.
• Automate existing manual reports and processes to improve operational throughput.
• Curate tables and views that serve as the "single source of truth" for United's NOC/AO data.
• Build predictive models and analyze results for dissemination of insights to United leadership.
• Prepare presentations for United leadership and external stakeholders.
• Design meaningful metrics that indicate operational health and inform operational decisions.
• Document the data landscape, and maintain an inventory of reports.

Requirements:

• A bachelor's degree in a quantitative field like Math, Statistics, Operations Research, Computer Science, Engineering, or a related field required.
• At least 2 years of experience in analytics/reporting required.
• Very strong problem-solving and analytical thinking capabilities with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Understanding of data structures, relationships, and efficient transformations.
• Knowledge and application of data visualization best practices.
• Familiarity with writing complex queries and procedures using both traditional and modern technologies/languages (i.e. SQL, Python, Spark, etc.).
• Data visualization skills using one or more reporting tools (i.e. Spotfire, Tableau, etc.) to produce meaningful, elegant dashboards.
• Proficient in Microsoft Excel and PowerPoint.
• Ability to learn what a business team does, then design a data/technology solution that connects business processes with quantifiable outcomes.
• Excellent interpersonal and communication skills.
• Must be adept at juggling several projects and initiatives simultaneously through appropriate prioritization.
• Must be legally authorized to work in India for any employer without sponsorship.
• Must be fluent in English and Hindi (written and spoken).
• Successful completion of the interview is required to meet job qualifications.
• Reliable, punctual attendance is an essential function of the position.
• Master's Degree in a quantitative field preferred.
• Airline experience or knowledge of airline operations preferred.
• Familiarity with various parts of the data ecosystem (acquisition, engineering, storage, management, analysis, visualization, and deployment) preferred.
• Exposure to statistical and analytical methods preferred.
• Experience with JavaScript, D3, HTML, CSS/front-end development preferred.