Operations Officer - Retail Assets Operations Job in Thane at IDFC FIRST Bank

IDFC FIRST Bank is hiring for the role of Operations Officer!

Responsibilities of the candidate :

• Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs
• Analyse and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
• Keep records of quality reports, statistical reviews and relevant documentation
• Provide structured and timely recommendations to Quality Manager, Leadership, operations, analysts and MIS teams
• Report all malfunctions to production executives to ensure immediate action
• Assure ongoing compliance with quality and industry regulatory requirements
• Gather training needs and organize training interventions to meet quality standards
• Document quality assurance activities with internal reporting and audits
• Monitor risk management activities
• Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels.

Requirements

• Graduation: Bachelor’s in Engineering / Technology / Math / Commerce / Arts / Science / Biology / Business / Computers / Management. 
• Post-graduation: MBA.
• 0 - 2 years of experience in Quality Assurance.