Operations Manager Internship in Bengaluru at Equiniti

Equiniti is hiring for the role of Operations Manager!

Responsibilities of the Candidate:

• Deliver services to the highest possible standard, addressing any risk issues to minimize operational losses
• Ensure that staff are appropriately trained, deployed, counselled, and motivated so that their individual and collective performance meets the current and future needs of the business, actively coaching and developing all direct reports
• Monitor the team to ensure that all regulations including security measures are maintained
• Identify, review, and where appropriate implement improvements to processes to contribute to business efficiency goals
• When required support, plan, communicate, and implement both central and locally driven changes ensuring such changes are implemented with the minimum of disruption to services
• Use the CAPA process to ensure that all adverse trends in problem occurrence and/or workflow are fully investigated and action is taken to minimize the risk of re-occurrence
• Identify, plan, delegate, and where appropriate manage projects ensuring these are delivered on time, within budget to specification
• Ensure that the operation unit works to support all areas of our quality policy
• Ensure the operation remains compliant with all best practice standards and reporting requirements, together with all relevant regulatory and statutory requirements, where appropriate implementing actions to protect Equiniti’s business at all times
• Undertake the duties of this role under the requirements of Equiniti’s Regulators including the financial market Principles for Business
• Develop and maintain relationships across Equiniti that support the delivery of business KPIs

Requirements:

• Two or more years of proven success and experience in an operations management/Team leader’s role that includes any prior/outside EQ experience
• Objectively assess the performance of others by the process, assessing capabilities and potential
• Give constructive feedback to identify an individual’s development needs
• Maintain consistency and fairness throughout the process
• Undertake and use management techniques to monitor financial resources for specific business units/projects
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for team members
• Uses project management techniques to support and/or undertake projects recognizing and planning for particular areas of uncertainty
• Ensure that work undertaken (either by an internal/external consultant) constitutes the planned end product, meeting the requirements of the business
• Communicate and explain change effectively
• Plan and implement changes gaining commitment and understanding, minimising disruption to our service
• Knowledge and experience of Financial Markets
• SEC/ICSA qualification including “Compliance” module (must be achieved within 1 year of appointment)