Operations Executive Job in Bangalore at Plum Insurance

Plum Insurance is hiring for the role of Operations Executive!

Responsibilities of the Candidate:

• Own all metrics around speed and delight. Our users love lightning-quick resolutions and engaging conversations. Via email and phone, you will engage with the decision-makers and insurance partners to deliver timely and qualitative closures.
• Liaise and build relationships with partners. Insurance partners play a crucial role in enhancing Plum’s ability to deliver a stellar service. You will on a daily basis interact with insurance partners towards achieving the set objectives.
• You are good at math. You know your way around numbers. You are someone who likes to arrive at accurate sum totals flawlessly. You are someone who can use Excel/Google Sheets to tabulate data easily.
• You are disciplined and organised. Endorsement is a recurring activity. To succeed, you will need precision, adherence to set SOPs, and continuous engagement with relevant stakeholders to reach set goals.
• You are empathetic. Your empathy should ease the complexity that exists in this space and further establish crystal clear clarity with your
• You are the best communicator around: Your written and verbal communication is best in class. 
• Use of modern CRM tools: You have established comfort levels in navigating CRM applications like Freshdesk, Hubspot, Intercom, etc or similar. MS Office, Google Suite are table stakes in your resume.