Operations Engineer Job in Hyderabad at EPIQ Softech
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Operations Engineer
EPIQ Softech
Full Time Job
Not Disclosed
3-6 years
Posted 30+ days ago
Location
- Hyderabad
Skills Required
- operations
- Quality Management
- SQL
- Oracle
About this Job
Epiq is hiring for the role of Operations Engineer!
Responsibilities of the Candidate:
- Work independently to analyse and resolve production/application issues while coordinating with internal customer teams
- Provide prompt, clear and timely communications of issues and resolution statuses to our internal clients
- Maintain a deep understanding of Epiq’s products, both internal and client facing
- Work closely with both the Operations and Client Services teams to develop and implement creative solutions for improving and developing existing processes and technologies
- Assess technical feasibility of custom requests from internal clients to determine scope, level of effort, return on interest and best practices
- Thoroughly investigate, assess and communicate findings on new products/technologies to be introduced to the business
- Gather critical business data from various Epiq systems to normalize and present to key stakeholders
- Cross functional collaboration to streamline and automate process
Requirements:
- Bachelor’s degree in computer/technical field or equivalent combination of education and/or experience required
- Minimum of three years’ experience in the eDiscovery industry is preferred
- Solid understanding of the full EDRM
- Ability to multi-task in a fast-paced high-pressure environment, while maintaining thorough attention to detail
- Must be able to rapidly master newly introduced systems and process changes
- Outstanding client-focus and ability to deliver quality work while managing hard deadlines
- Ability to communicate effectively and proactively in written and verbal interactions with an aptitude for explaining technical concepts to non-technical audiences
- Must be able to work in a fast-paced environment both as a team player and individual contributor
- Must possess strong analytical, critical thinking and problem-solving skill
- Significant experience analysing and manipulating databases (MS SQL, Snowflake, Oracle, MySQL, etc)
Eligible Degrees
+91 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About EPIQ Softech
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