Operations Associate Manager Job in Bangalore at Wells Fargo

Responsibilities of the Candidate:

• Supervise a team of Operation Specialists responsible for moderately complex transactional and operational tasks such as processing servicing-related tasks, identifying problems, improving service levels, and developing metrics to measure growth and performance
• Ensure timely completion, quality, and compliance within the operation area
• Work independently on moderately complex issues and projects
• Identify opportunities for process improvement and risk control development and escalate issues to senior management
• Provide training, performance, evaluation, and coaching of less experienced team
• Make daily supervisory decisions and resolve moderately complex business issues related to team supervision, work allocation, and daily operational tasks under the direction of Operations management
• Leverage interpretation of policies, procedures, and compliance requirement
• Collaborate and influence all levels of professionals including senior managers
• Lead team to achieve objectives
• Manage allocation of people and financial resources for Operations
• Mentor and guide talent development of direct reports and assist in hiring talent

• 2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of leadership experience
• Experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Leadership experience