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Operations Associate Job in Mumbai at LSEG

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Operations Associate

LSEG

  Full Time Job

  Not Disclosed

  0-1 years

  Posted  30+ days ago

Location
  • Mumbai
Skills Required
  • Customer Support
  • CRM Sales
  • Decision Making
  • Problem Solving
About this Job

LSEG is hiring for the role of Operations Associate!

Responsibilities of the Candidate:

  • Handle technology (basic network configuration, APIs, FIX protocol, UNIX/Linux, TCP/IP HTTP(s) networks) and trade-related cases with urgency, focusing on delivering excellent customer experience.
  • Accurately diagnose issues and engage with internal resolver groups, as necessary. Build internal relationships & network with key teams.
  • Handle complex how-to and workflow cases.
  • Consistently put compliance guidelines into practice.
  • Expertly communicate with senior-level clients.
  • Ensure level of knowledge remains relevant to product and industry.
  • Help towards continuous improvement of internal processes to constantly improve the customer experience

Requirements:

  • Experience in Technical or Customer Support from a Financial Services firm or account.
  • Capital Markets experience is an advantage.
  • Critical thinking, problem-solving, and decision-making skills.
  • Capacity to learn complex processes, ability to be cross-trained, and must possess a growth mindset.
  • Can adapt to change, demonstrate flexibility, and has a can-do attitude.
  • Must be a team player.
  • Excellent oral and written communication skills.
  • Experience with CRM or Salesforce is a plus.
  • Qualification from, or membership with professional bodies such as CFA, CISI, and CAIA is an advantage
Eligible Degrees
MBA / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+95 More

Who can apply
Work Experience: 0-1 years
Eligible Graduation Years: 2025, 2024, 2023
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About LSEG
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