Operations Associate Job in Bengaluru at Phone pay company
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Operations Associate
Phone pay company
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Bengaluru
Skills Required
- Presentation Skills
- Customer feedback
- Customer Service
- Time management skills
About this Job
Phone Pe is hiring for the role of Operations Associate!
Responsibilities of the Candidate :
- Act with integrity & think customer-first in every interaction
- Handle cases which involves video calling
- Follow specified process guidelines defined for the process
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Recommend process improvement
Requirements :
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritize, and manage time effectively
- Should be able to speak in English and Hindi
- Graduation (10+2+3) is Mandatory
- 0 - 1 years of work experience in a customer facing role
Eligible Degrees
+95 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Phone pay company
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