Operations Associate Job at FreshPrints

FreshPrints is hiring for the role of Operations Associate!

Responsibilities of the Candidate:

• Resolving Stock Issue Tickets, Licensing Tickets and other Miscellaneous Tickets.
• Act as a back-up for the Order Processing team if OS pool volume is low.
• Work on Sample Order processing
• Work on Printer Capacity Management System (PCMS) ratings updation
• Adhoc Tasks during the slow season
• Work on reporting tasks and projects
• Responsible for sharing pricing quotes using available resources
• Communicating & giving feedback to other teams; solving order issues and improving Licensing experience within Fresh Prints 
• Checking on timelines and licensing-related questions from Campus Managers
• Order checks/Data entry for reporting; Conducting Shopify/Group order checks
• Assignment of schools if proof comes in from the client directly 
• Uploading proofs to licensing portals for single-use licenses

Requirements:

• 1 - 5 years of experience in Operations/Logistics 
• We are also open to freshers (love a good rookie with potential)
• Strong analytical and organizational skills
• Able to work on complex tasks under tight timelines
• Able to make decisions without direct supervision
• Fluent in English
• Excellent communication skills
• This role requires someone who is comfortable working night shifts