Operations Associate Job in Sonipat at Newton School
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Operations Associate
Newton School
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Sonipat
Skills Required
- Customer Experience
- Product Development
- Analytical skills
- Time Management
- Problem Solving
About this Job
Newton School is hiring for the role of Operations Associate!
Responsibilities of the Candidate:
- Connecting with students daily to drive learning outcomes.
- Own a batch of students (250-300) end-to-end.
- Make sure that students are adhering to set objectives - attending lectures, giving assignments, assessments and contests.
- Make sure that student experience is maintained in and outside the batch.
- Make sure that student escalations are being handled within TAT.
- Run experiments in batches as mandated by the projects team.
- Give user feedback to the products team.
- Review scorecards of students and give feedback in 1:1 sessions (Over call/zoom).
- Discuss and execute along with the concerned teams.
Requirements:
- Willingness to work in a fast-paced and output-driven environment
- Basic Knowledge of Excel/Google Sheets
- Good communication skills - Proficiency in English and Hindi (Spoken & Written)
- Earlier Customer-facing experience preferred
- Willing to make calls and be responsible for communication as and when necessary
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Newton School
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