Operations Analyst I Job in Pune at Epiq Systems

Epiq Systems is hiring for the role of Operations Analyst I!

Responsibilities of the Candidate:

• Utilise proprietary and 3rd party eDiscovery software applications for electronic discovery and data recovery processes.
• Load, Process and Search client data in many different file formats.
• Conducting relevant searches of electronic data using proprietary tools.
• Work closely with team members to troubleshoot data issues (prior to escalation to operations senior management and/or IT/Development), research software and/or techniques to solve problems, and carry out complex data analysis tasks.
• Providing end-user and technical documentation and training for applications supported.
• Communicate and collaborate with other company departments.
• Generate reports from various database platforms for senior management.
• Generating written status reports to clients, managers, and project managers.
• Working closely with internal departments on streamlining processes and the development of proprietary tools

Requirements:

• A solid understanding of Windows and all MS Office applications is required.
• Basic UNIX skills, understanding of hardware, networking, and delimited files would be an advantage.
• Experience with database applications and knowledge of litigation support software is desirable.
• Strong analytical and problem-solving skills are essential for this role.
• Demonstrated ability to work in a team environment, follow detailed instructions and meet established deadlines.
• A self-starter with the ability to visualise data and software behaviour and coordinate the two.
• Fluency in English (verbal and written) is required.
• Bachelor’s degree or final year student, preferably in computer/technical or legal field or equivalent combination of education and/or experience required.