Operation Executive Job in Gurugram at Apnibus

Key Responsibilities:

• Assist in developing and implementing operational strategies and plans to meet organizational objectives and targets.
• Collaborate with senior management to define short-term and long-term operational goals.
• Analyze existing operational processes and workflows to identify areas for improvement and efficiency gains.
• Allocate and manage resources efficiently to achieve operational goals within budget constraints.
• Lead and supervise a team of operational staff, providing guidance and support to ensure smooth day-to-day operations.
• Foster a collaborative and positive work environment, encouraging teamwork and effective communication.
• Ensure compliance with relevant regulations, policies, and procedures to minimize operational risks.
• Interact with clients to understand their needs and expectations, ensuring delivery of services that meet or exceed client requirements.
• Handle client escalations and complaints, working to resolve issues and maintain a strong client relationship.
• Analyze data and trends to identify areas for operational enhancement and make recommendations accordingly.

Qualifications:

• Strong understanding of operational principles, processes, and methodologies.
• Excellent organizational and multitasking skills.
• Effective leadership and team management abilities.
• Strong analytical and problem-solving capabilities.
• Proficient in using MS Office and related operational tools/software.

Now you never have to worry about your bus journey again. ApniBus aims to enhance your bus travel experience.