Office Operations Specialist (PMO) Job in Bengaluru at XL Catlin

XL Catlin is hiring for the role of Office Operations Specialist!

Responsibilities of the Candidate:

• Support the Digital Factory Office Lead, Head of Digital Factory and Delivery Leads with strategic oversight of the Digital Factory
• Coordinate and curate content for senior leadership meetings, strategic planning, and governance
• Assist Digital Factory Leadership with internal coordination between key functions (within and outside of Ops & Tech) and strategic programs.
• Coordinate agile product squads and ensure timely and high-quality operational delivery reporting (e.g., Sprint Reports)
• Update and maintain performance tracking of Digital Factory (KPI Cockpit) for Digital Factory Leadership and extended executive audience.
• Ensure PMO requirements are met (program status reporting, risk reporting for audit purposes, and other governance controls) in a timely manner and in the right quality.
• Assist the Digital Factory Office Lean in implementing SAFe agile principles and Lean Portfolio Management practices.
• Act as a primary point of contact for Global Technology related to Digital Factory.
• Support Digital Factory Office Lead with content curation and management for Digital Factory internal program-related communications.
• Coordinate release management activities for Digital Factory as per AXA XL's Scaled Agile Delivery Model to ensure smooth and timely deployments.
• Collaborate with agile product squads to plan and execute service transitions and coordinate production support.

Requirements:

• Demonstrable experience working in the context of program management of large digital businesses and technology-led transformations, (ideally in an agile environment).
• Knowledge of scaled agile methodologies (SAFe certification is desirable), program and transformation management, corporate governance and operations, RAIDs management, KPI tracking, release management and support.
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholders.
• Adept at C-level storytelling and dynamic presentation.
• Experienced in interacting with C-level and senior stakeholders regularly.
• Flexibility and adaptability to handle changing priorities.
• Strategic thinking, problem-solving skills, and a proactive attitude toward addressing challenges.
• Familiarity with agile tools and software, such as JIRA, Planview, and Confluence.