ODC Compliance Analyst Job in Hyderabad at Deloitte

Deloitte is hiring for the role of ODC Compliance Analyst!

Responsibilities of the Candidate:

• Focus on delivering world class customer service to our customers.
• Interface with customers, clients and vendors as required.
• Follow direction of immediate supervisors or managers to implement new process.
• Maintain the Dashboard specific to ODC based on the day-to-day requirement.
• Religiously work with ODC IT team/Stakeholders and update all the critical data on the SharePoint and maintain accuracy.
• ServiceNow ticket monitoring and resolution.
• Understanding, documenting, aligning project deliverables with client expectations, stakeholder needs.
• Participating in or supporting audits conducted by external auditors (e.g., regulatory bodies) or internal audit teams. Regular compliance checks and remediation.
• Reviewing evidence and documentation supporting audit findings and controls.
• Regularly verifying that controls are operating as intended.
• Ensuring all endpoints (laptops, servers, etc.) comply with security and configuration standards.
• Reviewing software inventory and ensuring only authorized software is installed.
• Providing leadership and guidance to other firms within ODC environments.
• Configuring ODC endpoints and work on onboarding and offboarding activities.
• Work with Offshore Development Center (ODC) team/stakeholders to identify process gaps.
• Working with different stakeholders and processing the ODC related invoices.
• ODC asset management and tracking.
• Overseeing the identification, assessment, and remediation of security vulnerabilities.
• Work with immediate supervisor understand and assist on ODC transactional issues
• Help follow up with ITS- EUS team & ensure monthly checks are complete and update the dashboard accordingly and share the report with immediate supervisors/Managers
• Help follow up with all stakeholders for all ODC related transactional activities.
• Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLT’s) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory.
• Coordinating with different stakeholders and setting-up calls based on the requirement & sending the MOM’s.

Requirements:

• B. Tech, BE & Engineering Graduates or equivalent
• Strong Technical troubleshooting knowledge on Windows11,
• Basic Windows Scripting, GPO’s, Vulnerability, Security, Microsoft Office (Outlook, Word, Excel, Power Point) and knowledge on Networking & SharePoint will be an advantage