NRI Relationship Manager Job in Bhilai at Jana Small Finance Bank

Key Responsibilities:

• Acquire new NRI customers through referrals, leads, and open market sourcing
• Promote and cross-sell NRI products such as NRE/NRO accounts, FCNR deposits, remittances, insurance, investments, and wealth products
• Manage portfolio of existing NRI clients and ensure relationship deepening
• Provide end-to-end support for account opening, documentation, and KYC compliance as per regulatory norms
• Guide clients on forex transactions, repatriation, taxation basics, and remittance services
• Ensure timely resolution of customer queries and service requests
• Achieve monthly and quarterly revenue and CASA targets
• Coordinate with internal teams (operations, forex desk, compliance) for smooth customer onboarding and servicing
• Maintain proper records and update CRM/MIS reports regularly
• Stay updated on RBI guidelines and NRI banking regulations

Required Skills & Competencies:

• Strong knowledge of NRI banking products and FEMA regulations
• Excellent communication and relationship management skills
• Sales and target-oriented mindset
• Ability to handle HNI/NRI customers professionally
• Good understanding of forex and investment products

The bank’s journey began in 1999, and today, it stands tall as a one of the leading Scheduled Commercial Bank with a remarkable legacy that continues to unfold. Since the transformation into a scheduled commercial bank in March 2018, it has been on a relentless mission to uplift the under-banked & under-served segments across the nation.