Nodal Officer (Legal) Job in Bangalore at Spinny

RESPONSIBILITIES

Customer Interaction and Issue Resolution:

• Individually handle customer queries and issues related to vehicle document transfer, consumer matters, and pre-litigation management.
• Provide clear, accurate, and timely information to customers regarding legal processes and documentation.
• Ensure customer satisfaction by resolving their issues in a professional and empathetic manner.

Liaison with Authorities:

• Act as the liaison between Spinny and police authorities, ensuring smooth communication and cooperation.
• Engage with various government authorities particularly RTO to facilitate legal processes and compliance.
• Represent Spinny in meetings with government officials and ensure that all interactions are conducted in accordance with legal and regulatory requirements.

Litigation and Legal Proceedings:

• Possess sound knowledge of litigation processes, including filings, drafting, and court proceedings.
• Prepare and file legal documents, ensuring accuracy and compliance with legal standards.
• Represent and/or appear in Court on behalf of Spinny and manage all related documentation and communication.

Consumer Matters:

• Have in-depth knowledge and experience in handling consumer-related issues and disputes.
• Address and resolve consumer complaints and grievances effectively.
• Ensure compliance with consumer protection laws and regulations.

Legal Drafting and Documentation:

• Demonstrate strong legal drafting skills, with the ability to prepare clear and comprehensive legal documents.
• Draft agreements, contracts, and other legal documents, ensuring they meet legal and company standards.
• Review and revise legal documents as necessary to protect Spinny’s interests and ensure compliance with applicable laws and regulations.

REQUIREMENTS

• A Bachelor's degree in Law (LLB)from a recognized institution.
• Minimum of 3 years of experience in a legal role, with a focus on litigation, consumer matters, filings, and court proceedings.
• Proven experience in handling customer issues and interacting with police and government authorities.
• Excellent legal drafting skills with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to interact effectively with customers, authorities, and internal teams.
• Ability to work independently and handle multiple tasks simultaneously.
• High level of integrity and professionalism in dealing with sensitive and confidential information.
• Familiarity with the automobile industry is a plus.

We follow a full-stack business model to offer Value, Transparency, and Simplicity to our customers. Our goal is to help our customers purchase a car that matches their aspirations with absolute confidence and complete peace of mind.