New Product Development Engineer Job in Mumbai at Vertiv

Vertiv is hiring for the role of New Product Development Engineer!

Responsibilities of the Candidate:

• Interface with R&D Engineering, Regional Offering, and product management to implement the Global Serviceability Specification on new products.
• Coordinate with the manufacturing centres to ensure timely information exchange of all products, i.e. ECN, SFA.
• Provide technical guidance to Marketing in the development of Scope of Work documents, and new services.
• Provide technical expertise in the development of service plans for new products.
• Represent Vertiv Services at design reviews, product reviews, and phase gate reviews.
• Assist in the design and testing of new IMS products from a service perspective.
• Develop source material for the field service manual.
• Attend equipment startups and collect and evaluate the finished product for future improvements.
• Track initial startups and provide feedback to engineering and product management.
• Assist with the development of service execution procedures.
• Provide support to Logistics for parts research, spare kits, and parts sourcing.
• Review ECN and develop Service Tips, Field Change Notices, and Safety Bulletins.
• Lead documentation and TKO development for new products. 
• Provide Domestic and International Technical Assistance.
• Document new tooling or test equipment requirements.
• Collaborate with the training team for Technical Support and Customer Engineers' first classes on new products.
• Provide on-site Technical Assistance as required.
• Develop startup and Preventive Maintenance forms for new products.

Requirements:

• Minimum of three years of field service or two years experience as a Technical Support Consultant
• Excellent writing and verbal communication skills 
• Excellent organizational and time management skills
• Ability to communicate and present material to Executive Management
• Possess a positive attitude and flexibility in a rapidly changing environment
• Detail-oriented and self-motivated with the ability to work without direct supervision
• Proficient PC skills including all Microsoft Office products and web-based technologies
• Minimum of four years engineering degree ( Mechanical /  Electrical/ Electronics) from an accredited educational institution or equivalent training and experience