New Accounts Analyst Job in Gurgaon at American Express

American Express is hiring for the role of New Accounts Analyst!

Responsibilities of the Candidate: 

• Timely And Error Free Processing of Card Applications.
• Provide excellent service to UK card applicants/Card Members
• Processing Of Applications by Ensuring Complete Analysis of Available Data on Profile, adhering to outlined Procedures.
• Ability to connect with customer’s and willingness to go beyond the call of duty.
• Ability to Demonstrate exceptional customer service etiquettes.
• Understand the bank environment and confidentiality of customer data.
• Assist Audit, Internal and Compliance Functions at times Of Audits to Ensure All Control Issues Are Identified and Addressed.
• Acts as a brand ambassador for the company
• Support All Other Day-To-Day New A/C Processes and All New Initiatives
• Flexible work hours including nights, weekends, and holidays

Requirements: 

• Fluent in English – Oral and Written
• Should be a minimum a Graduate in any field
• Proven ability to craft and implement effective communications plans serving a broad audience
• Effective understanding of employee communications best practice
• Navigate multiple systems and digital tools to service our customers
• Minimum 1 Year of Experience In relevant field having customer service background