Network & Systems Support Engineer Job in Pune at ISA

ISA is hiring for the role of Network & Systems Support Engineer!

Responsibilities of the Candidate:

• Support, configuration, maintenance and upgrading of all networks and infrastructures for corporations.
• Monitor the network and systems for faults and perform analysis of alerts and events using monitoring tools.
• Provide technical support to end-users, and helpdesk support team, and escalate issues to senior analysts if required.
• Investigate, troubleshoot, and resolve network, system, and application issues that arise, and document solutions and processes for future referenc
• Perform regular system backups and disaster recovery procedures to ensure business continuity.
• Identify potential security breaches and take necessary actions to prevent them.
• Install, configure, and maintain network and system hardware and software, including servers, routers, switches, and firewalls.
• Collaborate with other IT teams to ensure that all systems are running smoothly and to resolve cross-functional issues.

Requirements:

• Bachelor Degree in IT Engineering/Computer Science/Information Technology.
• ITIL Certified.
• CCNA/CCNP/ CCIE/ MCSE/ RHEL/Cloud Certification.
• Fluent in English Language.
• 1–3 years of experience in a Network Operations Center or in enterprise level IT environment, 24x7 critical operations as Infrastructure Engineer in any service industry, implementing, troubleshooting, and maintaining virtual environments.
• Holistic IT Knowledge in heterogeneous technology environments - experience with different types of end-to-end technology stacks; windows / Linux operating systems or equivalent experience
• Basic knowledge of network protocols and services such as TCP/IP, DNS, DHCP, SMTP, and HTTP.
• Basic knowledge of network infrastructure components such as routers, switches, firewalls, and load balancers.
• Familiarity with monitoring tools and concepts such as SNMP, Syslog, and NetFlow.
• Good communication skills and the ability to work in a team environment.
• Strong problem-solving skills and attention to detail.
• Willingness to work flexible hours, including weekends and holidays, and be on-call as required.