Network Engineer-L-1 Job in Mumbai at NTT DATA

NTT Data is hiring for the role of Network Engineer-L-1!

Responsibilities of the Candidate:

• Knowledge of ITIL framework;
• Technical ability to provide 1st level network monitoring;
• Technical ability to provide basic fault finding and fault escalation;
• Good understanding of incident management activities;
• Good ability to follow and document operational processes;
• Basic understanding of Ethernet, Spanning Tree, TCP/IP, Routing (RIP, EIGRP, OSPF, BGP);
• Basic understanding of IOS and CatOS;
• Experience with ticket management and change request management systems;
• Experience with network monitoring/management tools/ analysis tools;
• Experience with liaising with carriers and vendors for faults; and
• Good communication and interpersonal skills.
• Day-to-day maintenance and backup.
• SLA Maintenance/ Management, monthly Uptime reports, bandwidth utilization reports & interface utilization/reporting of all the devices.
• Troubleshooting and debugging of Network and Application access issues.
• Incident management.
• Submission of periodical reports on the performance of the equipment and its review.
• SLA maintenance/management, daily, weekly, and quarterly interface utilization report, hardware report etc.
• Open for 24*7 Shift.

Requirements:

• Qualification: B.E / B.Tech. / MCA with CCNA or equivalent certification
• Any Technical Graduate with hands-on experience with networking, routing, or switching is necessary, with a minimum of 2+ years of experience.
• Network engineer with basic networking technology skills; Good understanding of cross-platform technologies; and should be familiar with Cisco-based technologies and products. (working hours 24x7, shift based)