Network Engineer Job in Bengaluru at ContactPoint 360

ContactPoint 360 is hiring for the role of Network Engineer !

Responsibilities of the Candidate:

• Manage and maintain all aspects of network infrastructure including routers, switches, firewalls, and wireless access points.
• Configure and monitor LAN/WAN/VPN connections to ensure optimal network performance.
• Implement and manage network security protocols and firewall configurations.
• Troubleshoot network-related issues and provide timely resolutions.
• Monitor network performance using tools such as PRTG and ManageEngine Endpoint Central.
• Maintain Active Directory, GPO, and user access controls in coordination with IT support.
• Manage server and virtualization environments (VMware, Hyper-V).
• Perform regular data backups and disaster recovery procedures using tools like Veeam.
• Collaborate with vendors for hardware procurement, network design, and escalations.
• Document configurations, policies, and standard operating procedures.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 1-2 years of experience as a Network Engineer in a voice campaign in an International BPO.
• Relevant certifications such as CCNA, CCNP, or CompTIA Network+ preferred
• Excellent troubleshooting and analytical skills
• Ability to work independently and handle multiple priorities in a fast-paced environment