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Mystery Shopper | Work From Home | Field Job in Bangalore at HS Brands Global

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Mystery Shopper | Work From Home | Field Job

HS Brands Global

  Full Time Job

  1.8L-1.8L per annum

  0-1 years

  Posted  30+ days ago

Location
  • Bangalore
Skills Required
  • Customer Service
  • Customer Relationship Management
  • Client Relations
  • Client Relationship Management
  • Communication Skills
  • Customer Experience
About this Job

Responsibilities:

  • All you have to do is visit the brand outlet (as specified by us) and observe the customer service given to you. 
  • Then you need to fill a report based on your observation and interaction with the staff. 
  • The best thing is that you can do this on the day and time of your convenience
  • Traveling to assigned store locations.
  • Remaining discreet while you pose as a regular customer.
  • Interacting with employees over the phone and in person to gauge customer service.
  • Inspecting the store's environment to detect possible concerns and areas for improvement.
  • Purchasing random and specific items to assess product quality.
  • Retaining receipts as proof of purchase for later reimbursement.
  • Completing and submitting a written report detailing the shopping experience after each store visit.
  • Disclosing competing interests, including prior loyalty to or dislike of particular stores or products.
  • Logging hours worked.
  • Storing copies of completed assignments.

Requirements:

  • Own, reliable transport.
  • Excellent verbal and written communication.
  • Outstanding memorization abilities.
  • Organized, flexible disposition.
  • Attentive to detail.
  • Ability to conduct duties discreetly and impartially.

Note:

Work From Home/Field Work

Who can apply
Work Experience: 0-1 years
Eligible Graduation Years: 2018, 2019, 2020, 2021
Min. Percentage: 40
Documents Required

1. Resume

2. Cover Letter

3. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

Job Round

Round 1 :

Telephonic/Skype Interview

About HS Brands Global
HS Brands Global is the Leading Brand Protection, Mystery Shopping, Loss Prevention & Compliance Measurement Solution provider operating worldwide. We provide innovative strategies to ensure comprehensive solutions to various business challenges. We protect favorite brands around the globe, serving many industries including, hospitality, food service, retail, automotive and many more. We maintain a database of over 1 million shoppers, auditors and loss prevention professionals from around the globe and count some of the world’s most recognizable brands as clients.
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