Merchant Support - Associate Job in Noida at One97 Communications LTD(Paytm)

One97 Communications Ltd is currently hiring for the position of Merchant Support - Associate!

Responsibilities of the Candidate:

• Manage of inbound and outbound calls in a timely manner
• Creative and dedicated individual who will fit with our collaborative culture
• Cohesively work with a lot of people, across functions and teams every day
• Coordinate with other departments for compatibility of all aspects of each project
• Smart thinking and clear communication
• Troubleshoot merchant problems, identifies the request and takes appropriate measure as
• per the guidelines
• Provide merchant support by call or email

Requirements:

• Outstanding customer service skills and dedication to providing exceptional customer care
• Must be self-motivator and self-starter
• Ability to multitask and successfully operate in a fast paced, team environment
• Must adapt well to change and successfully set and adjust priorities as needed
• High level of drive, initiative and self-motivation
• Ability to take internal and external stakeholders along
• Qualification : Any Graduation
• Excellent merchant service skills that build high levels of merchant satisfaction