Marketing & Sales Operations Representative Job in Bangalore at Caterpillar Inc.

Catterpillar Inc. is hiring for the role of Marketing & Sales Operations Representative!

Responsibilities of the Candidate:

• Developing industry, marketing and digital application knowledge as well as a strong understanding of the Caterpillar Dealer network
• Advising dealers on marketing, sales and customer-related strategies, systems and processes
• Coaching dealers in developing increased human performance capability such as identifying performance gap solutions
• Driving strategic growth initiatives with the District Manager to align with internal partners and dealers
• Counselling dealers on strategy development and leading services growth plan governance
• Aligning strategies of the dealer with Caterpillar Enterprise Strategy
• Advising on existing and potential customer experience issues and improvement measures such as recommending ways to enhance market coverage and customer experience through training, technology-enabled and bundled solutions, etc
• Consulting with dealers on marketing and sales strategy planning including developing strategies and plans to improve dealer effectiveness and identifying potential opportunities for increasing sales
• Consulting with dealers on process improvement methods and assisting with process evaluation
• Assisting dealers in business planning and on the effectiveness of meeting expected business results
• Overseeing and promoting programs that increase sales while achieving targeted price realization and profit margins

Requirements:

• Customer Focus
• Problem Solving
• Effective Communications
• Relationship and Project Management Value
• Selling Analytical skills to interpret and understand data to drive actions
• Ability to work independently and influence others in a variety of work environments to build trust.
• A Bachelor’s degree in Marketing or related field is preferred
• Previous work experience in digital, sales, product support, market development and eCommerce would be beneficial
• Must be willing to travel up to 40%
• Passion for marketing and driving customer loyalty
• High intellectual curiosity to learn, engage with people and build strong relationships