Marketing Campaign Subject Matter Expert Job in Bangalore at Henkel

Henkel is hiring for the role of Marketing Campaign Subject Matter Expert!

Responsibilities of the Candidate:

• Acts as single point of contact for any kind of operational request
• Creates detailed specifications for development/configuration
• Accountable for end user documentation and markets roll-out
• Creates training materials and conducts training sessions for marketers
• Acts as a campaign specialist for new journeys and complex campaigns
• Collects demands from BUs and consults on best practices
• Validates campaign briefs and consults on missing requirements
• Gathers and communicates the operational and performance reports to markets
• Works with SME for handing over to markets and shadow campaign specialists for the complex journeys
• Tool configuration setup and creation of roles & rights and folders structure Setup for integrations with upstream/downstream systems via SFTP, API etc.
• Creates email and landing pages templates

Requirements:

• Features consulting and requirements engineering using AEM Marketing automation experience (Campaign, Marketing Cloud etc.)
  Specific tool experience (Adobe Campaign Standard) Structured and organized personality,
• Good communication skills and Trainings conducting skills Basic HTML & CSS for consulting or advanced HTML & CSS for email and landing pages templates creation
• Familiar with ticketing systems like ServiceNow etc.