Manager - Training, NMIPL Job in Gurgaon at Nissan Motor Corporation
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Manager - Training, NMIPL
Nissan Motor Corporation
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Gurgaon
Skills Required
- Customer Success
- Root Cause Analysis
- Communication Skills
- Analytical skills
About this Job
Nissan Motor Corporation is hiring for the role of Manager-Training, NMIPL!
Responsibilities of the Candidate:
- Make strategy for Q-VOC Sales & AS KPI achievement
- Plan actions based on the strategy
- Get the actions implemented through stake holders
- Review the effectiveness of actions
- Capture the customer VOC through various sources like CEC, Email, letters SM
- Analyse the complaints & do the root cause analysis
- Plan strategy to reduce complaints through proactive actions & improve customer satisfaction
- Create visibility on VOC
- Prepare MIS for CQ.
- Co-ordinate with region team for various activities related to CQ
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Nissan Motor Corporation
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