Manager - Site Reliability Engineering Job in Bengaluru at Pearson VUE

Pearson is hiring for the role of  Manager - Site Reliability Engineering!

Responsibilities of the Candidate:

• Operational Excellence: Champion operational excellence by directing initiatives that elevate system reliability, availability, and overall efficiency. Your oversight transforms Pearson's operational landscape.
• Strategic Alignment: Be the orchestrator of engineering goals and business objectives, ensuring every SRE project and initiative is a stepping stone to Pearson's overarching ambitions.
• Performance Evaluation: Stand as the arbiter of performance excellence, conducting comprehensive assessments that offer tangible pathways for team growth and improvement.
• Resource Allocation: Guide resource orchestration, ensuring that both human and technological assets are utilized to their full potential, thereby driving team performance and project success.
• Cross-Functional Collaboration: Function as the diplomatic link that binds the SRE team to other organizational units, harmonizing goals, and facilitating collaboration for mutual success.
• Crisis Management: Act as the sentinel during high-severity incidents, directing the SRE team’s response to swiftly resolve issues while minimizing business impact. Your crisis leadership is the bedrock of operational resilience.
• Continuous Improvement: Be the catalyst for perpetual innovation and refinement within the SRE department. Your vision for improvement sets the tone for ongoing excellence.
• Team Leadership & Development: Cultivate an environment of excellence, propelling the development of Junior, Titled, and Senior SREs. Your leadership serves as the backbone of the team’s unity and effectiveness.
• Risk Assessment & Mitigation: Lead the charge in identifying vulnerabilities and proactively setting up defenses, ensuring that Pearson’s systems remain robust and trustworthy under your watch.
• Change Management: Steers the transition and implementation of new practices and tools with assurance and expertise, transforming the SRE team’s modus operandi for the better.
• Talent Acquisition & Retention: Play a pivotal role in building and sustaining the team, from the recruitment stage to long-term retention. Your judgment in talent management solidifies the team’s foundation.

Requirements:

• Strong leadership and people management skills.
• Exceptional technical proficiency in Pearson's technology stack.
• Advanced project management capabilities.
• Excellent communication and collaboration skills.
• Adept at risk assessment and crisis management.
• Strategic thinking with a focus on long-term operational excellence.