Manager - Retail Stores Job in Karnal at Vodafone Idea Limited

Vodafone is hiring for the job role of Manager - Retail Stores!

Responsibilities of the Candidate :

• Sales:
  • Achieve TNPS & EQ
  • Deliver revenue targets for the store
  • Increase revenue per footfall by aiding customers’ purchase decisions
  • Driving sales of all products (Voice-Post-paid/ prepaid, data, VAS, handsets, etc.) at a store
  • Ensure and monitor the quality of acquisition through the store
• RoI:
  • Achieve profitability (Return on investment) targets for the store
  • Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)
• Customer Service:
  • Manage higher retention and achieve customer satisfaction for walk-in customers
• Store Management:
  • Ensure adherence to store processes in terms of documentation and systems
  • Ensure infrastructure/store upkeep
  • Maintain availability of stock at the store while adhering to norms
  • Ensure appropriate product placement & displays at the store

Requirements:

• Essential: Graduation - Regular
• Desired: Post-graduation in business management/MBA
• Work Experience: 1 - 4 years
• Experience in retail store and customer relationship management
• Revenue Target achievement and cost management.