Manager, Order to Cash Job in Kolkata at Genpact

Genpact is hiring for the role of Manager, Order to Cash!

Responsibilities of the Candidate:

• Validate the Purchase Order (PO) requests from to bill the order
• Investigate discrepancies in the PO and invoices with disputes
• Manage Order to Cash related to collections and dispute management, implement & adhere to strategy
• Interaction with end customers via calls and emails for collecting past due amounts
• Meeting collections numbers/targets (monthly/quarterly/yearly)
• Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls
• Participate in governance meetings at country/region level; closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
• Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)
• Timely and effective communication with internal departments (like Sales, Operations, Credit teams) for issue resolution

Requirements:

• B.Com graduation (MBA – Finance preferred)
• Relevant work experience in Order to Cash